Join a dynamic and growing team! The Consortium creates conditions in which people with lived experience pursue their dreams and strengthen our communities through full participation. The Consortium is committed to creating a diverse workforce. AA/EOE

Title Home & Community Connections Support Staff
Location Holyoke, MA & Belchertown, MA
Job Information

WMTCLOGOS-03

Home & Community Connections – Support Staff/Direct Support Professional

Be a part of a growing team! Come join the Western Massachusetts Training Consortium and share in our mission in providing community based approaches in quality assistance, service and care. The Consortium’s Home & Community Connections division is currently seeking motivated individuals interested in providing assistance and personal care for individuals with developmental disabilities. The Consortium offers an exceptional benefits package to its full-time employees including:

  • Generous Paid Leave
  • Short Term and Long Term Disability
  • Medical/Dental benefits
  • Career Development training
  • Life Insurance
  • Retirement Savings Plan

Full time, Part-time and Relief (Per Diem) positions are available in the Greater Holyoke and Belchertown areas, including Chicopee, Palmer, South Hadley and Ware. Evening, overnight and weekend hours are available. A high school diploma/G.E.D is highly preferred and two years driving is required. Having personal/professional experience working with people with developmental disabilities preferred. We strive to help our individuals achieve their dreams through lived experience so come join us today and take the first step in making a difference  in the lives of the people we serve! The Consortium embraces a multicultural work environment. AA/EOE

If you are interested in applying for this position, please send a cover letter and resume to Chrystal Dore at cdore@wmtcinfo.org or complete the Consortium’s fillable employment application on our website http://wmtcinfo.org/jobs/home-community-connections-support-staff/ and print/scan or download as PDF to submit via email or fax to Chrystal’s attention at: (413) 536-4166.

As always, you can also apply in person by visiting our main offices at:

187 High Street; Suite 202
Holyoke MA 01040
(413) 536 – 2401



Title Home & Community Connections – Flex Relief Staff
Location Holyoke, MA
Job Information

WMTCLOGOS-03

The Western Massachusetts Training Consortium’s Home and Community Connections is seeking Flex Relief Staff to join our team – Flex Relief Staff are to provide direct care and support to persons with developmental and/or physical disabilities. Flex Relief Staff are guaranteed 40 hours a week. This position requires flexibility to work any of these shifts: 3pm to 11pm and/or 11pm to 9am, including weekend availability for both 3pm to 11pm and 11pm to 9am. These shifts are to be worked at ANY of the 24 hour homes we support.

Professional or personal experiences within human services preferred. A valid Massachusetts driver’s license and a history of two years positive driving record is required. A basic competency in computer skills which include navigating windows based programs and the internet.

CERTIFICATION REQUIREMENTS: Flex Relief staff are required to be trained and certified in First Aid & CPR and MAP.

HOURS: Full time, evenings and overnights including weekends.

LIFTING REQUIREMENTS: Ability to safely lift 25 pounds is required.

COMPENSATION: Due to the additional competency needs and MAP requirement this position pays $15.00 per hour.

Please submit a letter of interest to cdore@wmtcinfo.org The Consortium embraces a multicultural work environment. AA/EOE



Title RECOVER Project – Recovery Coach Supervisor
Location Greenfield, MA
Job Information

WMTCLOGOS-06

Recovery Coach Supervisor – Part-Time 12-24 hours a week, $20/hr

The RECOVER Project is seeking a Recovery Coach Supervisor who is excited and passionate about helping individuals achieve their personal and professional goals. The Recovery Coach Supervisor will provide positive, and solution based supervision that encompasses administrative support, professional development, and social/emotional wellbeing to The RECOVER Projects Recovery Coach Volunteers. The successful candidate will work with our current Recovery Coach Supervisor to build an innovative Peer to Peer Recovery Coach Learning Community and Support System. The Recovery Coach Supervisors will grow and maintain partnerships with community organizations to develop a fluid support and resource network.

The right candidate will have strong collaboration skills, demonstrated leadership ability, a practiced understanding of creating conditions for trauma informed engagement, and an appreciation of diverse cultures. Individuals who bring culturally diverse perspectives are encouraged to apply.

Minimum Qualifications are:

  • Completion of Recovery Coach Academy and Ethical Considerations for Recovery Coaching trainings
  • Completion of Recovery Coach Supervisor Training (will assist in obtaining training to right candidate)
  • Massachusetts Certified Addictions Recovery Coach designation (can be actively working toward)
  • 3 years lived experience with substance use recovery
  • Excellent interpersonal, management, and organizational skills
  • Able to work efficiently in a fast paced environment
  • Competent in the use of computers including MS Office

Interested candidates should send a cover letter and resume to Abbi Cushing at acushing@wmtcinfo.org. Resume’s accepted until 5/29/2020. The Consortium works toward building a multicultural environment and a sense of belonging AA/EOE



Title RECOVER Project – Recovery Coach Volunteers
Location Greenfield, MA
Job Information

WMTCLOGOS-06

Recovery Coach Volunteers (Part Time)

The RECOVER Project; a well-established peer-to-peer recovery support program with a strong community presence, is seeking individuals to join our Recovery Coach Volunteer team to provide positive solution based recovery coaching within Franklin County and the North Quabbin areas.

The ideal candidates will have the ability to build trusting, positive, and strength based relationships with those seeking support in their recovery journey. Candidates must have completed the 30 hour CCAR Recovery Coach Academy. Lived experience with substance use recovery required.

Through this volunteer program The RECOVER Project will provide opportunity to obtain up to 500 hours of Recovery Coaching and the supervision necessary as required for the Massachusetts Certified Addictions Recovery Coach designation. Workshops and classes designed to support personal wellness as a Recovery Coach, and access to The RECOVER Project’s innovative Peer to Peer Recovery Coach Learning Community will be available.

Individuals who bring culturally diverse perspectives are encouraged to apply. The Consortium works toward building a multicultural environment and sense of belonging.  AA/EOE

Letter of interest may be submitted to Abbi Cushing at acushing@wmtcinfo.org.



Title Afiya Peer Respite Bridger
Location Northampton, MA
Job Information

WMTCLOGOS-07

Afiya Bridger, 15 hours, Northampton. Support individuals who are on the wait list to come in or who have recently left Afiya Peer Respite (based in Northampton). Offer phone and in person support in the community, assist with transportation, visit people or more restricted settings (hospital, jail, etc.), and help people fill out paperwork and/or get familiar with other community resources. May also be asked to assist with exploring whether or not Afiya is a good fit for someone interested in coming to stay.

Are you someone who is energized by intense conversations? Are you able to sit with someone who is thinking seriously about suicide, own your own fear, and stay present? Are you open to conversations exploring self-injury and how it is or is not working for someone? Can you listen and stay curious, even when someone is going through something you don’t fully understand or that sounds scary to you? Does the idea of supporting someone to make meaning of voices or visions sound like something you’d be good at? If so, then this job may be for you. $14.50 to $17.00 per hour (based on completion of core trainings and bilingual and related abilities).

Note: Although this position is 15 hours, the right candidate may be able to combine this position with one of our other positions available to form a 30+ hours position. Additional per diem hours offering support at Afiya will also periodically be available.

REQUIREMENTS: You MUST have first-hand experience with psychiatric diagnosis, trauma, homelessness, problems with substances, and/or other life-interrupting challenges. (This means that you yourself must have been diagnosed, survived trauma, been homeless, struggled with addiction or problems with substances, and/or similar.) A commitment to raising awareness of and undoing racism, transphobia, ableism, psychiatric oppression and other forms of systemic oppression is also required. Ability to remain present in intense/really difficult conversations and situations absolutely required. For this position, access to a reliable vehicle that you can use for work is required.

PREFERRED/A PLUS: Experience being hospitalized on a psychiatric unit or being incarcerated is preferred. Bilingual/bicultural (Spanish/English, ASL/English, etc.) a big plus. Training in Intentional Peer Support, Hearing Voices, Alternatives to Suicide, or similar a plus. Some past experience offering paid peer support and/or familiarity with psychiatric survivor, human rights, cross-disability and/or other related movements a plus.

TO APPLY: These positions are all connected to the Western Mass Recovery Learning Community. Please send a resume and cover letter to info@westernmassrlc.org by Friday, September 18th. Although you are not required to share any personal details, your cover letter should at least generally explain how you meet the job requirements, and how many hours you are seeking. Applications that do not include a cover letter will not be reviewed. AA/EOE.



Title RLC – Springfield Community Coordinator
Location Springfield, MA
Job Information

Springfield Community Coordinator, 30 hours per week: Facilitate community growth and support based in the Western Mass RLC’s Springfield Center. Offer direct support, facilitate groups, coordinate schedules, collaborate on community events, and provide oversight/supervision to Advocates working in the space. $16.50 to $19.50 (based on bilingual abilities and completion of core trainings, with final rate to be $17.00 to $19.50 once trainings are completed)

Requirements: Must identify as having (and being willing to share about) first-hand experience with trauma, psychiatric diagnosis (you yourself being given a psychiatric diagnosis), extreme states, problems with substances (you yourself struggling with substance use), homelessness (you yourself living unhoused), and/or other life-interrupting challenges. Must have a clear understanding of the nature of peer support, and be able to communicate key concepts to others. Commitment to raising awareness of and interrupting the impacts of racism, ableism, heterosexism, transphobia, and other forms of systemic oppression also required.

Preferred: Some experience with peer support, group facilitation, and/or management skills (scheduling, supervision etc.). Connection to local community and knowledge of local resources also preferred.

A Plus: Bilingual/bicultural (English/Spanish and/or English/ASL), and Intentional Peer Support, Hearing Voices, Anti-Oppression, and/or Alternatives to Suicide training are a big plus.

To Apply: Send a resume and cover letter to info@westernmassrlc.org by Friday, October 23rd. Please include a cover letter that details your interest, and how you meet the job requirements. Applications without a cover letter will not be considered.



Title Afiya Peer Respite
Location Northampton, MA
Job Information

afiya logo

Afiya Peer Respite, up to 24.5 hours per week. We have an opening at the only peer respite in Massachusetts. Afiya’s primary mission and purpose is to support people who are struggling to avoid hospitalization and other more invasive interventions, while also creating space for them to shift what often gets called ‘crisis’ into a learning opportunity. Open hours are currently overnight (which typically includes some awake and some asleep hours per each shift), though that is subject to change.

Are you someone who is energized by intense conversations? Are you able to sit with someone who is thinking seriously about suicide, own your own fear, and stay present? Are you open to conversations exploring self-injury and how it is or is not working for someone? Can you listen and stay curious, even when someone is going through something you don’t fully understand or that sounds scary to you? Does the idea of supporting someone to make meaning of voices or visions sound like something you’d be good at? If so, then this job may be for you. $14.50 to $16.50 per hour (based on completion of core trainings and bilingual abilities/bicultural status).

REQUIREMENTS: You MUST have first-hand experience with psychiatric diagnosis, trauma, homelessness, problems with substances, and/or other life-interrupting challenges. (This means that you yourself must have been diagnosed, survived trauma, been homeless, struggled with addiction or problems with substances, and/or similar.) A commitment to raising awareness of and undoing racism, transphobia, ableism, psychiatric oppression and other forms of systemic oppression is also required. Ability to remain present in intense/really difficult conversations and situations absolutely required.

PREFERRED/A PLUS: Experience being hospitalized on a psychiatric unit or being incarcerated is preferred. Bilingual/bicultural (Spanish/English, ASL/English, etc.) a big plus. Training in Intentional Peer Support, Hearing Voices, Alternatives to Suicide, or similar a plus. Some past experience offering paid peer support and/or familiarity with psychiatric survivor, human rights, cross-disability and/or other related movements a plus.

TO APPLY: This position exists under the umbrella of the Western Mass Recovery Learning Community. Please submit a resume and cover letter to info@westernmassrlc.org by October 2nd, 2020. Your letter should explain your interest in this job, AND confirm that you meet the basic requirements for the position. Applications without cover letters will not be reviewed. AA/EOE



Title RLC – Vibra Coordinator
Location Springfield, MA
Job Information

WMTCLOGOS-05

Vibra Coordinator, 13 hours part-time. Based in Vibra Hospital (Springfield). This role will include direct peer-to-peer support, group facilitation, assistance with finding resources, and support planning for and navigating a return to the community. It will additionally include meeting with unit administrators to review contract responsibilities, and supervision of community bridgers working on site. $16 to $18 per hour (dependent upon completion of core trainings and bilingual/bicultural abilities/status)

Required: First-hand experience with psychiatric diagnosis (you yourself being given a diagnosis), homelessness (you yourself living without a home), problems with substances (you yourself struggling with addiction or problems with substances), and/or other life-interrupting challenges. A commitment to raising awareness of and undoing racism, transphobia, ableism, psychiatric oppression and other forms of systemic oppression is also required. Ability to navigate a challenging clinical environment effectively while still serving as a change agent is essential.

Preferred/A Plus: Experience having been previously hospitalized on a psychiatric unit is strongly preferred. Also a plus: Experience having been incarcerated in jail; Knowledge of local resources; Knowledge of peer support and related movements; Bilingual/bicultural (bilingual in Spanish/English or ASL/English); Intentional Peer Support, Alternatives to Suicide, Hearing Voices, and/or other peer support trainings.

TO APPLY: This position exists under the umbrella of the Western Mass Recovery Learning Community. Please submit a resume and cover letter to info@westernmassrlc.org by October 2nd, 2020. Your letter should explain your interest in this job, AND confirm that you meet the basic requirements for the position. Applications without cover letters will not be reviewed. AA/EOE

be discarded.



Title Home & Community Connections Program Supervisor
Location South Hadley, MA
Job Information

WMTCLOGOS-03

Home and Community Connections is seeking Program Supervisor to join our team for our Home & Community Connections Division -supporting people who are in our 24 Hour Supports Model in the South Hadley, MA area. This position involves a combination of supervision, administrative, direct support and on-call responsibilities, along with being responsible for managing the day to day operations of individual supports. Excellent organizational and leadership skills, teaching/instructional ability, good communication skills, patience, ability to effectively prioritize and manage time. There are on call weekends approximately every 3 weekends.

Minimum of one year experience in direct care to persons with developmental disabilities or related field.  Undergraduate degree in human service field or education preferred – direct care and administrative experience may be substituted for education requirement. Supervision experience preferred. Valid Massachusetts driver’s license and reliable transportation required with 2 years positive driving history. Basic computer skills (Windows/internet) & ability to safely lift 25 pounds required.

HOURS:  Full time, salaried (exempt) position including on-call, evening, and direct care responsibilities.

CERTIFICATION REQUIREMNTS:  PROGRAM SUPERVISORS ARE REQUIERED TO BE  MAP, CPR, AND FIRST AID CERTIFIED

LIFTING REQUIREMENTS: Ability to safely lift 25 pounds is required.

Please submit a letter of interest to cdore@wmtcinfo.org    Deadline is by 10/9/2020

The Consortium embraces a multicultural work environment. AA/EOE www.wmtcinfo.org



Title RECOVER Project – Peer Community Support (Per Diem)
Location Greenfield, MA
Job Information

WMTCLOGOS-06

The RECOVER Project, a program of the Western Mass Training Consortium, is seeking Per Diem Peer Support to work a flexible schedule including availability for some evening, weekend, and holiday hours.

We are seeking an individual who is an open minded, community oriented, leader with a minimum of 3 years of lived experience in substance use recovery.

In the Peer Support role, you will provide and model a safe, inclusive and welcoming space for all RECOVER Project participants. The ideal candidate will uphold the value of multiple pathways of recovery, support peer to peer connections and provide resource information as needed. Proficiency in Microsoft Office is a requirement.

Please email cover letter and resume to Abbi Cushing at acushing@wmtcinfo.org. Applications will be accepted through October 14, 2020. The Consortium works toward building an anti-racism environment and sense of belonging. Persons with a diverse cultural background are encouraged to apply. AA/EOE.



Title Consortium – Human Resource and Billing Specialist
Location Holyoke, MA
Job Information

The Consortium is seeking a Human Resource and Billing Specialist: 20 hours Monday through Thursday, 9:30 am to 2:30 pm, in Holyoke. The primary areas this position is responsible for are: recruitment and hiring related support, billing/accounts receivable related tracking and special projects as assigned. The Human Resource and Billing Specialist also answers general Human Resource inquiries and provides other assistance as needed/requested. The person in this position works with a diverse group of candidates and employees at all levels of the organization. Independent judgment is required to plan, prioritize and organize a diversified workload.

Specific responsibilities of the Human Resource and Billing Specialist include: processing recruitment related and hiring paperwork, processing driver record checks, conducting new hire orientation, tracking billing/accounts receivables; organizing, maintaining, and reviewing personnel records; data entry and retrieval; conducting reference checks, reviewing application packets for quality assurance, preparing hiring documents, and maintaining filing systems.

Requirements: Intermediate Microsoft Office experience with emphasis in Outlook, Microsoft Excel and PowerPoint. Familiarity with Access database and other database systems preferred.

Competent and demonstrated commitment to social justice. Highly customer service oriented. Demonstrated ability to maintain confidentiality and ensure compliance with all privacy of information laws. Effective and professional written and oral communication.

To Apply:  Please email cover letter and resume to Janet Nieves at jnieves@wmtcinfo.org  by 10/16/2020. The Consortium actively works toward building a multicultural environment and a sense of belonging AA/EOE.



Title Home and Community Connections – Quality Advancement Manager
Location Holyoke, MA
Job Information

Quality Advancement Manager

GENERAL DUTIES: The Quality Advancement Manager designs, implements and monitors quality related systems for Home & Community Connections.  This position directly supervises the Human Rights Coordinator as well as the Nurse and Health Supports Coordinator.  In addition, this QA Manager teams with H&CC related training and onboarding processes, to ensure consistent quality delivery.

SKILLS AND ABILITIES: Excellent written and oral communication skills; superior organizational skills with ability to manage multiple priorities, meet deadlines; detail oriented; Microsoft Suite familiarity; database familiarity including Access; supervision and management experience

HOURS:  Full time (40 hours per week), non-exempt position with great benefits. Scheduled work hours may be flexed to accommodate project needs as necessary.

Please submit a letter of interest to cdore@wmtcinfo.org    Deadline is by 10/26/2020

The Consortium embraces a multicultural work environment. AA/EOE