The Western Massachusetts Training Consortium in Holyoke, Massachusetts is hiring a Full-Time Human Resources Generalist (40 hours/week) at $23.50/hour (.50 per hour differential for bilingual English/Spanish skill). This is a non-exempt position.
At the Consortium, we are a learning organization that values lived experience and is dedicated to supporting twelve inclusive communities across Western Massachusetts. We create conditions in which people who have faced marginalization, oppression, or otherwise felt invisible are better able to pursue their dreams and strengthen communities through voice, choice, and inclusion. We are committed to addressing systems of oppression and undoing the harms they have caused.
If you align with these values and are committed to social justice, we are the place for you to build your career!
ADMINISTRATIVE:
- Coordinate and support recruitment processes, including reference checks and Job postings
- Onboard new hires, including facilitating Welcome Meetings: Process new hires, rehires, reassignment, and transfers.
- Set up time/swipe cards; assist with onboarding and offboarding tasks in the HRIS system
- Track benefit enrollments and costs; administer COBRA
- Reconcile monthly benefit vendor insurance invoices to ensure accuracy; provide cost and backup data
- Prepare and update the Leave of Absence tracking spreadsheet weekly; process PFML
- Work closely with Finance and Payroll to provide information and data
- Create and coordinate personnel files; maintain organized employee records
BENEFITS ADMINISTRATION:
- Support the team on the annual Open Enrollment process
- Assist with employee benefit programs, including health insurance, life insurance, dental, and retirement programs.
- Serve as liaison to employees on leave and programs
- Provide Workers’ Compensation claim support and wage information
- Provide Wage and Employment Verification Letters
- Coordinate Unemployment related process and support
PERFORMANCE REVIEWS:
- Assist with the performance review process; track and manage inventory, file in personnel files, follow up to ensure completion.
REQUIRED SKILLS:
- Demonstrated commitment to social justice
- Strong organizational skills to maintain accurate data utilizing digital and manual filing systems
- Computer literacy with Microsoft Office applications. Intermediate Excel skills including formulas, developing spreadsheets, updating spreadsheets, etc.
- Minimum education: Associate degree; demonstrated experience may be considered in lieu of degree
- Minimum 2 years of experience using Human Resources Information System (HRIS) systems (Checkwriters experience a plus but not required)
- Strong written and verbal communication skills
- Interpersonal communication skills with an empathetic presence
- Creative problem-solving skills
- Flexibility to work independently and be self-motivated
- Non-profit experience preferred
- Bilingual skills (English and Spanish) are a preferred skill
PLEASE SUBMIT RESUME AND COVER LETTER to Kim Puffer at kpuffer@wmtcinfo.org by Friday, October 2, 2026.
The Western Massachusetts Training Consortium commits to equal employment opportunity (EEO) for all applicants and employees, prohibiting discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, and disability, while also including affirmative action to correct past imbalances in the workforce.
To apply for this job email your details to kpuffer@wmtcinfo.org