Are you the parent or caregiver of a child or young adult who has experienced a behavioral or mental health challenge? Do you have passion for advocating for the rights of families and children and a commitment to social justice? If so, you may have the experience we are looking for! The Support Network, a program of The Consortium (, is offering an exciting opportunity to become a 20hour per week Family Support Specialist. Starting salary is between $18.00-20.00 hour based on experience. The ability to speak and write Spanish and English is required. Bicultural applicants are encouraged to apply.

A Family Support Specialist provides support, education, and resources to parents and caregivers who have a child/children with social, emotional or mental health challenges. The Family Support Specialist will assist families to effectively navigate through various systems of care, including educational and judicial systems. A strong knowledge of community resources is preferred.

The Family Support Specialist must have relevant life experience, the ability to work as a team member and the capacity to respect the unique needs and strengths of each family. Candidate must be comfortable networking with community providers, facilitating groups and trainings on various mental health, educational or enrichment topics both in person and via Zoom. Candidates should have basic knowledge of special education regulations and procedures. This position may require travel throughout Western MA to meet with families and collaborators while observing current MA COVID guidelines.

A bachelor’s degree is preferred but related life or work experience will be considered. A valid driver’s license with at least two years driving experience and reliable transportation are a must. Excellent communication and computer literacy are required.

The Consortium is committed to undoing systems of oppression and the harms they have caused. It actively works toward building an anti-racist environment and a sense of belonging.

Please send cover letter and resume to Support Network Co-Director Gretchen Emond at AA/EOE.

To apply for this job email your details to